Woovape Terms FAQ:
1Can I have my logo customized on your products?
Absolutely! As a seasoned disposable vape manufacturer based in Shenzhen, China, we not only support logo customization but also offer exclusive packaging and device design services.
2I'd like to start with a logo-customized order of 1,000 pieces. Is that feasible? And what's the MOQ for OEM orders?
Typically, our MOQ for custom orders is 2,000 pieces per flavor. However, to support your startup phase, we can manufacture 2,000 pieces of certain parts (like housing painting and box printing) due to MOQ constraints, but only finish 1,000 complete units. The remaining parts will be reserved for your subsequent orders. In this setup, you'd only be billed for the completed 1,000 vapes and the additional parts produced due to MOQ stipulations.
3Do you offer mesh coil disposable vapes?
Yes, several woovape disposable vape designs feature the mesh coil, which ensures superior quality, enhanced vapor production, and richer flavor.
4How do you handle international shipping?
How do you handle international shipping?
5Why does shipping seem pricey?
The inbuilt batteries in electronic cigarettes result in higher delivery costs. Moreover, shipping rates fluctuate based on the order's weight – larger orders can reduce the cost per unit.
6How do you ensure the vape juice doesn't leak during transit?
Many of our designs employ juice-coil separation technology and child locks. This design keeps the juice and coil separate pre-use, minimizing leakage risks. Additionally, the airflow remains locked, ensuring extended and secure storage. Our sales team can provide further specifics.
7What are your payment options for wholesale orders? Can I use Alibaba's trade assurance?
We accept Western Union and T/T. Unfortunately, since Alibaba doesn't permit disposable vape sales on their platform, their trade assurance isn't an option.
8How can I be sure my payment is safe?
We take your concerns seriously. Recognized as a Diamond Supplier on the Made-in-China B2B platform since 2016 and annually verified by SGS, we maintain a steadfast commitment to reliability. Check out our store here. Should you need added assurance, we're willing to provide a signed guarantee letter from our CEO. Remember, enduring business relations thrive on mutual trust.
9How long is the shipping duration to Amsterdam?
Once your payment is confirmed, we'll expedite your order and provide a tracking number within 3-5 business days. Typically, your package should reach you in 10-12 business days.
10May I request a complimentary disposable vape sample for evaluation?
Absolutely! We're pleased to offer a sample for your assessment. While the vape is on us, we'd appreciate it if you could cover the shipping fees. After all, successful collaborations demand commitment from both parties. We believe this gesture could be the start of a fruitful, enduring partnership. Thank you.